Privacy Policy

Indiana Burnett Limited, trading as Indiana Burnett Marketing (collectively and individually referred to as “Indiana Burnett Marketing”, “we”, “our”, or “us”), is committed to protecting your personal information. We have created this Privacy Policy to help you understand how and why we collect information from you, how we store it, how you can access and correct that information and when we might disclose information to other people.

This Privacy Policy does not limit or exclude your rights under the Privacy Act 2020.

Application of this Privacy Policy

This Privacy Policy applies to all instances where we collect information about you.

This Privacy Policy applies to the services we provide on our Website https://indianaburnett.co.nz/ (“Website”) and explains how we collect, hold, use and disclose data and comply with the requirements of the New Zealand Privacy Act 1993 and constitutes part of our Website Terms & Conditions. This Privacy Policy does not cover information that you submit on other websites, even if we communicate with you on those sites. For example, if you post something on Instagram, Facebook, or TikTok, that information is governed by the privacy policies on those websites and is not governed by this Privacy Policy.

Consent to the collection of your personal information

By accessing Indiana Burnett Marketing’s website (Website), contacting Indiana Burnett Marketing and/or using the services offered by Indiana Burnett Marketing (Services), you consent to the collection, use, disclosure, storage and processing of your personal information in accordance with this Privacy Policy.

Collection of your personal information

We will collect personal information submitted by you through the Website, information on your browsing activity when using the Website, any communication with Indiana Burnett Marketing directly via writing, phone or email and information obtained through your use of the Services. We may supplement the information you provide us with information we receive from third parties.

Personal information we may collect

We may, in addition to other information, collect the following general information (General Information) about you:

  • Your name, email address, and telephone number.

  • Information on your business, such as your company name and number, company size, business type and professional profile.

  • Information that you provide to us when we communicate via writing, email, phone or social media.

  • Data that identifies you (your IP address, login, browser type, time zone, browser plug-ins, geolocation, operating system and version). This is not linked to your Personal Data.

  • Data on how you use our Website (URL clicks, services views, website behaviour and other actions).

If you choose not to provide information when we ask for it, you may not be able to utilise the Website or the Services.

Use of your personal information

The information that we collect from you may be used for a number of purposes relating to our business, which include:

  • To run and improve our Website.

  • Performing the Services and any assistance required in connection with the Services.

  • To satisfy our obligations arising from any contracts entered into between you and us.

  • Provide you with information about us and services that we think may be of interest to you.

  • To contact you to ensure customer satisfaction in respect of our role as the Service provider.

  • Market research e.g. we may contact you for feedback about our Services.

  • To monitor, improve and administer the Website.

  • Responding and following up on any queries, complaints or requests you might have made, and other customer care issues.

  • Marketing (with your consent).

You authorise any third party to provide your personal information to us for any of these purposes.

Google Analytics

We use Google Analytics functions.  You can find out how your data is collected here and there are instructions here on how to opt-out of Google Analytics data tracking.

Our use of Google Analytics may include but is not limited to display advertising and remarketing.  You may see our adverts across the internet; this is due to the use of tracking technologies (cookies) to optimise and serve our adverts based on past visits to our Website.  When you log onto our Website, we, with the help of Google Analytics, use your browsing behaviour to connect this with other data that you previously provided to us in accordance with this privacy policy.

Meta (Facebook and Instagram)

We use Instagram and Facebook Insights to track your interaction with our Instagram and Facebook pages; this will allow us to track usage and improve the performance of our pages.  You can check out Meta (Facebook and Instagram’s) privacy policy here.

Protecting your personal information

We will take reasonable steps to ensure that the personal information that we collect, use or disclose is accurate, complete, up-to-date and stored in a secure environment protected from unauthorised access, modification or disclosure.

Retention of your personal information

We will hold your personal information for so long as we are lawfully entitled to do so.

Sharing your personal information

We will keep confidential all personal information collected about you. The only exceptions to this are:

  • The disclosure relates to the purpose for which the information was collected.

  • You have provided us with express consent to disclose your personal information.

  • Any person or organisation authorised by the Privacy Act 2020.

  • Persons or organisations to whom we may be required to pass your personal information for the purposes of complying with any legal, governmental or regulatory requirement on us or in connection with legal proceedings, crime or fraud prevention, detection or prosecution.

Use of Cookies

We may set and access Cookies on your computer. "Cookies" are text files placed on your computer for the purpose of collecting non-personal visitor behaviour information and information about your operating system, domain name and IP address. The information collected is anonymous and is used for the purpose of understanding how you use the Website to enable us to enhance your online experience.

You can choose to enable or disable Cookies in your web browser. By default, your browser will accept Cookies, however this can be altered. In addition, you may delete Cookies that have already been placed on your hard drive. Disabling or deleting Cookies may prevent you from using the full range of services available on the Website.

Accessing your personal information

You may request access to all of the personal information that we hold about you by emailing indiana@indianaburnett.co.nz

Please quote your name along with a brief description of the information you would like a copy of.

Correction of your personal information

If the information held by us is inaccurate, incomplete or not up to date, you may ask us to correct the information.

You can do this by advising us of the correct information by contacting us at the email address described above.

Changes to the Privacy Policy

We may change this Privacy Policy from time to time by uploading a new version on the Website.